Skip to main content

Auto Premium Update

Get your 15% Reduced Driving Refund

Good news! We’ve extended our registration deadline to October 31. COVID-19 changed everyone’s commute experience, and fewer cars on the road in April and May meant fewer accidents. We’re sharing the benefit of reduced claims during this time, with you.

With our Reduced Driving Refund, all eligible Auto clients* will receive a 15% refund on the premium they paid from April 1 to May 31. If eligible, refunds will be applied to your policy and you will receive a confirmation email with additional details. Policies must have been active on May 31st, 2020.

Returning to work? No problem, you still qualify for the refund. The cut-off date to register is now October 31, 2020.

Register for your refund in 3 easy steps:

You’ll need your policy number and policy address:

  1. Access the Reduced Driving Refund Form here
  2. Complete the form accurately and in its entirety
  3. Click register and you’re done! An email confirmation will be sent that you’ve registered.

Here are more ways to reduce your premium:

To ease financial pressures even further, you can take advantage of flexible payment options, extended payment grace periods and more. If you’re driving less, we can review your policy and make changes that may help reduce your premium. For example, “use of vehicle” can be changed from commute to pleasure, while coverage for stored vehicles can be suspended or reduced.

Contact a Licensed Insurance Representative for assistance. We’re open from 8:00 a.m. to 8:00 p.m. Monday through Friday and on Saturday from 9:00 a.m. to 5:00 p.m. EST.

*Car insurance requirements in Canada depend on which province you live in and who you buy your insurance from. The Reduced Driving Refund is only available to clients who have purchased The Co-operators Group Auto insurance product where available, which excludes British Columbia, Saskatchewan and Manitoba.

How we’re supporting our clients in these challenging times

We know Canadians have questions about how the pandemic may impact or change their insurance coverage. Here are ways we can help.

Learn more in the full FAQ
  1. Auto premium relief

    Recognizing that Canadians were using their vehicles less, and there were fewer vehicles on the road, we’re sharing the benefits of reduced claims with our clients. We’re offering a 15% refund on premiums paid from April 1 to May 31, as well as other options that help to ease financial pressures in these uncertain times. Learn More

  2. Payment relief

    We know that clients may need more time to pay their premiums due to the disruption of their daily lives during this pandemic. If clients have encountered financial difficulty, they are encouraged to call their advisor to discuss flexible options available to ease financial pressure. Learn More

Our service and claims support continues: