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Auto Premium Update

Introducing our Reduced Driving Refund

Have COVID-19 restrictions affected the amount that you drive? Are you an essential service worker still driving to your workplace? If you have a personal vehicle insured with us, it's easy to reduce your Auto insurance premium.

With our Reduced Driving Refund, eligible Auto clients* will receive a minimum 10% refund on the premium they paid from April 1 to May 31. If eligible, refunds will be applied to your policy, starting in July. Policies must be active on May 31 to qualify. You have until register August 31, 2020 for the Reduced Driving Refund.

Moreover, if Auto clients continue to drive less and claims continue to decrease, an even larger refund may apply. We think it’s only fair to share the benefit of reduced claims with you.

Register for your Reduced Driving Refund in 3 easy steps:

You’ll simply need your policy number and policy address:

  1. Access the Reduced Driving Refund Form here
  2. Complete the form accurately and in its entirety
  3. Click register and you’re done! An email confirmation will be sent that you’ve registered.

Here are more ways to reduce your premium

To ease financial pressures even further, you can take advantage of flexible payment options, extended payment grace periods and more. If you’re driving less, we can review your policy and make changes that may help reduce your premium. For example, “use of vehicle” can be changed from commute to pleasure, while coverage for stored vehicles can be suspended or reduced.

Contact a Licensed Insurance Representative for assistance. We’re open from 8:00 a.m. to 8:00 p.m. Monday through Friday and on Saturday from 9:00 a.m. to 5:00 p.m. EST.

*Car insurance requirements in Canada depend on which province you live in and who you buy your insurance from. The Reduced Driving Refund is only available to clients who have purchased The Co-operators Group Auto insurance product where available, which excludes British Columbia, Saskatchewan and Manitoba.

How we’re supporting our clients in these challenging times

We know Canadians have questions about how the pandemic may impact or change their insurance coverage. Here are ways we can help.

Learn more in the full FAQ
  1. Auto premium relief

    In recognition that Canadians are using their vehicles less, we’re offering a minimum 10% refund on premiums paid from April 1 to May 31, as well as other options that help to ease financial pressures in these uncertain times. Learn More

  2. Payment relief

    We know that clients may need more time to pay their premiums due to the disruption of their daily lives during this pandemic. If clients have encountered financial difficulty, they are encouraged to call their advisor to discuss flexible options available to ease financial pressure. Learn More

Our service and claims support continues: